Digital Banking Platform

PS-DBP

ProgressSoft’s Digital Banking Platform is a central omnichannel platform that orchestrates individual and corporate customer interactions across web and mobile touchpoints; from digital customer onboarding and front-office banking services, to intuitive and ever so personal experiences.

The all-in-one platform provides financial institutions with the ability to aggregate financial services, unify customer data, and become a part of their customer’s financial and non-financial life through intelligent automations and predictive analytics

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PS-DBP

Features

Omnichannel Platform

PS-DBP is an omnichannel web and mobile platform that enables financial institutions to deliver engaging banking experiences and orchestrate customer interactions across multiple touch points via one central hub. It provides customers with a 360-degree view of their accounts following the principle of create once on any channel, and distribute on all channels.

Omnichannel Platform
Customer-Focused Design

Customer-Focused Design

PS-DBP was designed according to the direct insights of hundreds of everyday customers so that financial institutions can deliver an already optimized digital banking experience. The insights were combined with the expertise of ProgressSoft teams that have reinforced the solution to provide financial institutions with minimal costs and efforts, and zero disruption to existing systems and processes.

Seamless Integrations

PS-DBP seamlessly connects with back-end and third-party systems to enable process, channel and solution integrations as well as provide the ability to offer non-financial services with ecosystem partners such as loyalty schemes. In addition, it provides centralized management over corporate and individual accounts, as well as unifies customer data.

Seamless Integrations

More features

Intelligent Personalized Services

PS-DBP is an intelligent platform that suggests a set of available banking services automatically based on individual and corporate interests, information and historical records. The financial institution can also choose to customize these suggestions according to customer segments and types.

Microservice Architecture

PS-DBP is based on a microservice architecture with open Application Programming Interfaces (APIs) that allows financial institutions to continuously and seamlessly introduce new banking services. Its modular architecture also enables financial institutions to deliver added-value services in a fast time-to-market.

Digital Customer Service

PS-DBP is a highly secure and stable platform that operates on a 24/7 basis to provide customers with always available services. It supports direct customer service tools such as chatbots, FAQs and complaint forms that are fully customizable to meet the financial institution’s needs.

Highly Secure Platform

PS-DBP is in line with international security standards to provide utmost assurance that customer accounts and transactions are impenetrable. This includes multi-factor authentication, biometric verification, captcha, security questions and one-time passwords for critical operations.

Risk Calculation and Alerts

PS-DBP integrates with Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) systems and utilizes artificial intelligence to detect risks associated with critical business operations. It automatically collects and analyzes data associated with requests, detects any anomalies, and then approves, rejects, or blocks the transaction and alerts the financial institution accordingly.

Digital Customer Onboarding

PS-DBP comprises an embedded electronic know your customer/business module for fully remote and digital customer onboarding. It provides real-time identity verification and risk scoring that is compliant with all necessary identification regulatory requirements with highly customizable features according to each financial institution’s needs.

The platform utilizes Artificial Intelligence (AI), Machine Learning (ML) and advanced image processing technologies including analysis, extraction, transformation and detection techniques to conduct accurate face recognition and matching capabilities as well as text recognition from presented documents.

It also integrates with national directories, identity management providers, e-government bureaus and global sanctions list including Anti-Money Laundering (AML), Combating the Financing of Terrorism (CFT) and Politically Exposed Person (PEP) among others to ensure full regulatory compliance.

Digital Customer Onboarding

Personal Banking

Account Management

PS-DBP provides individuals with full-fledged account management including opening different types of accounts, full overview of account statements, summaries and transaction details and history, as well as e-statements and reports including cash flows and net positions. This is in addition customizing timely alerts and notifications.

Account Management

Transaction Types

PS-DBP provides individuals with numerous transaction types including cash-in and cash-out, local and international money transfers, standing orders and bill payments. It also allows individuals to request money from other account holders as well as split bills or expenses.

Transaction Types

Cards Management

PS-DBP allows individuals to fully manage their cards including requesting to issue credit and debit cards, which are then approved according to a pre-defined criterion and delivered to the individual via integrations with third-party courier or logistic companies. This is in addition to settling card payments, funding accounts, inquiring about account statements, configuring specific alerts and more.

Cards Management

Personal Financial Management

PS-DBP offers comprehensive financial reports for individuals to fully manage their finances and measure their financial performance against set budgetary targets. Individuals can also plan for recurring expenditures such as tuition payments and monthly bills with the help of a suggested savings and payments schedule by the platform.

Intuitive Services

PS-DBP allows individuals to receive goods and services procurement suggestions when they are nearby specific merchants and service providers. This is achieved through financial institution partnerships with third-party vendors, detection and interaction with advertising devices, and identification of individual geolocations.

Check Deposits

PS-DBP provides individuals with the ability to remotely deposit checks and present them for clearing. In addition, individuals can also request to issue a new checkbook and be provided with their list of drawn and presented check details.

Profile Management

PS-DBP allows individuals to fully manage their profiles including passwords, contact information and languages, as well as enable and disable mobile services.

Corporate Banking

Trade Finance

PS-DBP provides corporates with the ability to conclude, manage and control the lifecycle of trade transactions in a simplified and secured manner. It covers internal corporate functionalities and workflows and connects with the financial institution’s facilities to submit and receive applications, requests and responses including letters of credit, letters of guarantee and bills for collection.

Trade Finance

Payments

PS-DBP enables corporates to execute and manage all types of payments whether interbank, intrabank, same currency, or multicurrency. These payments include incoming and outgoing local and international payments, salaries, mandates and electronic bill payments in addition to standing instructions and recurring payments.

Payments

Check Management

PS-DBP allows corporates to handle the full cycle of all types of checks including inward, outward, post-dated and managers checks. In addition, it covers the check portfolio starting from the request to banks and receipt of checks, to keeping track of the inventory and check printing.

Check Management

Account Management

PS-CORPay provides corporates with full-fledged account management including opening different types of accounts, full overview of account statements, summaries and transaction details and history, as well as e-statements and reports including cash flows and net positions. This is in addition to customizing timely alerts and notifications.

Cards Management

PS-DBP allows corporates to fully manage their cards including requesting to issue credit and debit cards, which are then approved according to a pre-defined criterion and delivered to the corporate via integrations with third-party courier or logistic companies. This is in addition to settling card payments, funding accounts, inquiring about account statements, configuring specific alerts and more.

Cash and Liquidity Management

PS-DBP allows corporates to view and manage their cash inflows, cash outflows and net positions for any selected period of time. It also allows for the execution of sweeping, pooling instructions and foreign exchange (spot, forward and swap) instructions in addition to presenting what-if scenarios and customized threshold alerts.

Management Services

PS-DBP provides corporates with value-added management services including bank management, corporate management, alerts and notifications, fees and charges, request management, service management and beneficiary management.

Data Analytics and Dashboards

PS-DBP comprises a Data Analytics and Dashboards module that provides corporates with a full graphical view of present and future assets and liabilities according to selected periods of time in addition to full-fledged reports of financial data. It also supports the creation of landing pages with dynamic customized widgets for specific corporate user preferences.

Loan Management

PS-DBP allows corporate users to view all their loans along with their details, balances and payment schedules. It also allows corporates to inquire about their loans, request new loans, view their predefined schedule, and request partial or full loan repayments. These requests are attended to by bank users through the system’s middle-office interface.

Fixed Deposits

PS-DBP enables corporates to initiate, renew, cancel and view deposits in addition to opening new fixed deposit accounts. It also avails banks with the ability to view, approve, or reject corporate requests which are then reflected to the core banking system automatically through integrations, or manually by the bank user.

Bill Payments

PS-DBP allows corporates to inquire about outstanding balances, pay bills in single or bulk modes, and manage their saved bills. It also enables corporates to pay bills partially or fully in line with the biller, amend any saved bills and see the history of their saved transactions.

Benefits